客戶服務
Customer Service
我们的团队一周七天，每天24小时为您。
DP service team are here for you 24/7.
服务内容/Service
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提供代购产品咨询/wanted product enquiry
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提供产品信息/product details
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订单相关咨询/order related enquiry
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解答配送相关疑问/delivery enquiry
如有任何疑问，我们DP的专业团队将竭诚为您解决
If you have any questions, please don't be hesitated to contact us.
电话
微信
RETURNS
退换
As a customised luxury and contemporary brand buyer store, normally we purchase items after the clients placed order. If the clients want to cancel the orders before the buyers purchase, we will do our best to help. However, once the buyers buy the ordered items, we will not be able to make any changes. All returned items are not accepted.
作为一家专业客制奢侈品、潮牌买手店，我们一般在接受客户订单以后请买手进行采购。如亲在下单后并且在买手未进行购买前，需要更改订单，我们会尽力帮亲更改。如买手已经购买，订单便无法更改。一切售出商品具不接受退换
FAQ
常见问题
How do I make a purchase?
如何下订单？
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Find your favourite products.
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Add to Shopping Bag
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Proceed to Check Out
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找到你想要购买的商品
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加入购物袋
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进行结算
Do I have to create an account?
是否需要创建账号？
You must sign up and follow the procedures if you want to purchase online. If you need customised purchases, please contact us directly.
如果您需要在线购买我们的商品，您需要创建账号。如果你需要客制化购买商品，请直接联系我们。
How can I buy the luxury stuff I want?
我该如何购买我想要的奢侈品？
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Contact our customer service team
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Send us the products you want
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We will ask the buyers to find it for you
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If the buyers find it, then you will need to pay for it first. The product will be delivered to you as soon as you paid.
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联系我们的客服团队
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告诉我们你想要什么
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我们会请买手帮助寻找
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如果买手可以找到货品，您需要先付款，一旦收到款项，买手便会买下商品并寄出。
Can I pick up in person?
我可以亲自取货吗？
We only provide personaly pick up in Syndey in this stage. Contact customer service team for more details.
目前我们仅提供悉尼地区亲自取货，面交。更多详细内容请咨询客服。
Do you provide International delivery?
是否接受全球配送？
We are providing international delievery by Australia Post with tracking number.
我们通过澳洲邮局提供全球配送。
How do I track my order?
如何追踪订单
Customers can track the orders by tracking number via Australia Post.
顾客可通过提供的追踪单号在澳洲邮局官网进行包裹追踪。
How can I contact your couriers?
如何联系快递？
Contact Australia Post
by Phone: 13 Post(13 76 78);
from overseas: +61 3 8847 9045; by website: http://auspost.com.au/.
联系澳洲邮局。
澳洲本地客户，可拨打：13 76 78；
海外客户，可拨打+61 3 8847 9045
通过网站 http://auspost.com.au/.。